UpStockGroup is a licensed and regulated broker by the Vanuatu Financial Services Commission. UpStockGroup is committed to providing the highest quality of service. Our clients are covered by deposit insurance and have access to comprehensive support and prompt resolution of any issues concerning their financial interactions with UpStockGroup.
The International Financial Commission is an alternative dispute resolution center established to protect the interests of individual traders. It promotes transparency, integrity, and client education.
Membership with FinaCom is an honor reserved for companies that constantly and faithfully adhere to these principles. UpStockGroup joined the Commission on February 22, 2016.
Financial Markets Association in Vanuatu is a self-regulatory body for Vanuatu Financial Dealer License holders.
UpStockGroup clients are entitled to free legal assistance with any disputes they may raise with the broker.
All market prices quoted on the UpStockGroup platform are third-party verified. The data can be accessed at all times so the trader can ensure they are getting the best trade execution.
Should any wrongdoing be proven on the part of the broker, a trader is eligible to receive up to €20,000 in compensation.
First, make sure you’ve described the issue to the broker. You can do so by contacting the UpStockGroup Client Relations Department in writing. We’ll do our absolute best to get back to you within 24 hours of receiving your message.
If you are not fully satisfied with the solution proposed by our specialist or the problem is not resolved within 14 days, you have the right to file a formal complaint with the Financial Commission.
You can describe the problem on the regulator’s site or download a request form in pdf and submit the completed file via the designated FinaCom email.
The services on the Website are provided by Aollikus Limited, a licensed financial dealer, company number: 40131, registered address: 1276, Govant Building, Kumul Highway, Port Vila, Republic of Vanuatu. Saledo Global LLC, registered at at Euro House, Richmond Hill Road, Kingstown, St. Vincent and the Grenadines, P.O. Box 2897 provides services to clients trading in digital assets and to clients with accounts nominated in digital assets. Partner companies: VISEPOINT LIMITED (registration No. C 94716, registered at 54, Immakulata, Triq il-Mina ta’ Hompesch, ZABBAR ZBR 9016) and MARTIQUE LIMITED (registration No. HE 43318, registered at Loutrakiou, 5 Chara Venezia Building, 1st floor, office 101, Strovolos, 2027, Nicosia, Cyprus), provide content and perform operational management of the business.
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The Transactions offered by this Website can be executed only by fully competent adults. Transactions with financial instruments offered on the Website involve substantial risk and trading may be very risky. If you make Transactions with the financial instruments offered on this Website, you might incur substantial losses or even lose everything in your Account. Before you decide to start Transactions with the financial instruments offered on the Website, you must review the Service Agreement and Risk Disclosure Information.The services on the Website are provided by UpStockGroup, a licensed financial dealer, registered at Euro House, provides services to clients trading in digital assets and to clients with accounts nominated in digital assets. The companies are fully licensed to perform its activities by the laws of that country. Partner companies: UpStockGroup provide content and perform operational management of the business.